Maslow's Theory of Human Action
Maslow’s
Theory of Human Action

Psychologist Abraham Maslow studied human
motivation. He asked, Why do people behave as they do? According to Maslow’s
theory, human action is motivated by unsatisfied needs. Maslow’s theory was
hierarchical: he believed that certain lower needs must be satisfied before
higher needs can be met. Maslow’s approach was radically different from the two
theories that dominated the field of psychology in this time, the theories of
psychologists Freud and Skinner.
Sigmund Freud, the “grandfather” of
modern psychoanalysis, believed that we are motivated by deep irrational
drives, specifically sex and anger. Because these drives are unconscious, our
choices are not really free. We act through compulsion, not choice. This dark
view of human nature, Maslow believed, was the result of Freud’s method of
study: Freud’s theory was based on his work with mentally ill people. Maslow
wrote, “The study of crippled, stunted, immature, and unhealthy specimens can
yield only a cripple psychology and a cripple philosophy” (Motivation and
Personality). Maslow believed that psychology should not be based on the study
of mentally ill people, but rather on healthy individuals.
Another psychologist, B. F. Skinner,
is considered the “grandfather” of the branch of psychology called behaviorism.
His studies of behavior were experimental. He did laboratory studies of
learning in pigeons and white rats. According to his theory, motivation is
based on simple rewards such as food and water, sex, and avoidance of pain. For
example, you can train a dog by rewarding it with treats. Skinner believed that
humans, similarly, are motivated by rewards and punishments.
Thus, both Freud and Skinner saw
human action as driven rather than freely chosen. For Freud, it was sex and
anger that drove people’s actions; for Skinner, it was rewards and punishments.
This belief that actions are determined rather than chosen is known as
determinism. In such an understanding, genuine generosity and unselfishness are
not possible because Maslow studied exemplary people such as Albert Einstein,
Jane Addams, Eleanor Roosevelt, and Frederick Douglas rather than mentally ill
or neurotic people.
Unlike Freud and Skinner, Maslow
understood people as basically trustworthy and tending toward growth and love.
Although he acknowledged that human history is full of wars, murder, deceit,
and betrayal, he believed that violence and other evils occur when human needs
are not met, but that they are not the deepest truth of human nature. For
example, people may defend themselves violently when their basic need for
safety is not met. In other words, they may defend themselves by violent means.
Maslow did not believe that humans are violent because they enjoy violence, or
that they lie, cheat, and steal because they enjoy doing so. They behave in
these ways because their basic needs are unmet.
According to Maslow, there are four
types of basic needs – physiological, safety, love, and esteem needs – that
must be satisfied before a person can act freely and unselfishly. He called
these needs “deficiency needs.” Moving towards growth and self-fulfillment
becomes possible as these needs are met. Satisfying need is healthy; if our
basic needs are not met, we become sick and destructive.
Maslow believes that needs are
prepotent. At any given moment, the need that is prepotent is the one that has
the greatest influence over our actions. For each of us, each moment has its
own particular prepotent need. For example, teenagers have a need to feel that
they are accepted by a group; during adolescence, that need may take precedence
over all others. For a heroin addict, on the other hand, being accepted by
other people is meaningless compared to the need to satisfy the craving for
heroin. According to Maslow, when the deficiency needs are met, higher needs
can emerge. When these are satisfied, new – and higher – needs emerge. As one
desire is satisfied, another arises to take its place.
Maslow’s hierarchical analysis of human needs
begins with physiological needs, which he considered to be the lowest. The
progressively higher needs are safety, belonging, and esteem, leading finally
to self-actualization, which Maslow considered to be the highest need. He
explained those needs as follows:
Physiological Needs
Physiological
needs are the very basic necessities such as air, water, food, sleep, and sex.
When these are not satisfied we may feel sickness, irritation, pain, or
discomfort. These feelings motivate us to alleviate them as soon as possible.
Once they are alleviated, we may think about other things.
Safety Needs
Safety
needs have to do with establishing stability and consistency in a chaotic
world. These needs may be both physical and psychological in nature. Many in
our society cry out for law and order because they do not feel safe enough to
go for a walk in their neighborhood. Many people, particularly those in
dangerous neighborhoods in our cities, unfortunately, are stuck at this level.
We need the security of a home and family. However, if a family is dysfunctional,
i.e., an abusive husband, the wife cannot move to the next level because she is
constantly concerned for her safety. Love and belongingness have to wait until
she is no longer cringing in fear. Maslow believed that safety needs sometimes
motivate people to be religious. Religions comfort us with the promise of a
safe secure place after we die and leave the insecurity of this world.
Belonging Needs Belongingness
and love are next on the ladder. Humans have a desire to belong to groups such
as clubs, work groups, religious groups, family, and gangs. We need to be loved
by others, to be accepted by others. Performers appreciate applause. We need to
be needed. Advertisers know this: Beer commercials, in addition to playing on
sex, also portray beer drinking as the context for companionship. When was the
last time you saw a beer commercial with someone drinking alone?
Esteem Needs
There
are two types of esteem needs. First is the attention and recognition that
comes from others. Second, there is the self-esteem which results from
competence or mastery of a task. Thus, esteem needs are related both to
belongingness needs and to self-actualization.
Self-Actualization
Once the needs for physiological, safety, belonging, and esteem are satisfied, people
are able to think about questions like, “Who do I really want to be in the
world?” and “What do I want to accomplish with my life?” Maslow called that
stage “self-actualization.” The need for self-actualization is the desire to
become “everything that you can be.” People whose basic needs are met have the
freedom to make choices about how they want to live. Because they are not
driven by survival needs, they have the freedom to choose their path of
development. Self-actualization may take a variety of forms. A self-actualized
person may learn to make music, dance, or write poems; volunteer at a homeless
shelter; climb a mountain; or adopt a child. These activities are free choices.
Because the individual’s basic needs are met, he or she has the freedom to make
choices for the sake of fulfillment rather than being driven by the demands of
basic survival.
Your own words:
- State (a) one way
that Maslow disagreed with Freud and (b) one way that he disagreed with
Skinner. (2 – 4 sentences)
- Summarize Maslow’s theory in your own words. (2 – 5 sentences)
Your own thoughts:
- State one way that
you agree or disagree with Maslow’s theory. (2 – 5 sentences)
(adapted
from http://web.utk.edu/~gwynne/maslow.HTM)
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